Privacy Policy

Overview

CrawlSight AI Pvt. Ltd. (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or use our website (www.crawlsight.com).

By accessing or using the Website, you acknowledge that you have read and understood this policy and agree to be bound by its terms, as well as our Terms of Service.

Information We Collect

• Personal Information: Such as your name, email address, phone number, company name, and job title when you contact us, register, or request services.
• Usage Data: Including pages visited, time spent, IP address, browser type, and cookies to improve your experience.
• Third-Party Sources: We may receive data from trusted partners or publicly available resources.

How Your Information Is Used

• To deliver and enhance our services.
• To respond to inquiries and provide support.
• To monitor usage patterns and optimize website performance.
• To send promotional communications (only if you've opted in).
• To comply with applicable legal obligations.

Data Sharing

We do not sell your personal information. Your data may be shared with trusted service providers who support our operations (e.g., cloud infrastructure), or in the event of legal requirements, mergers, acquisitions, or asset transfers.

Data Security

We employ industry-standard safeguards to protect your personal data. While we strive for maximum security, no online transmission or storage method can be guaranteed 100% secure.

Cookies

Cookies are used to enhance your browsing experience. You may disable cookies in your browser settings, but some website functionality may be affected.

Your Rights

• Request access to, correction of, or deletion of your personal data.
• Withdraw your consent for data processing where applicable.
• Reach out to outreach@crawlsight.com for any privacy-related queries.

Refund Policy

CrawlSight AI Pvt. Ltd. provides digital services and subscriptions. Once a service is rendered, a subscription is activated, or access is granted to digital products, we do not offer refunds.

We encourage users to review service details, demos, or sample data before making any purchases. If you believe you were charged in error, contact outreach@crawlsight.com. While we may review such cases, we do not guarantee refunds.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

Policy Updates

We may modify this Privacy Policy at any time. Any updates will be posted on this page with the updated effective date. Continued use of the website constitutes acceptance of the updated terms.

Grievance Redressal

In accordance with the Information Technology Act, 2000, the Grievance Officer for CrawlSight AI Pvt. Ltd. is:

Name: Harshada Thakre

Email: outreach@crawlsight.com

Address: PLOT NO. 85, MANDARKRUPA CO OP HSG AGENCY, LT, NARSALA, NAGPUR, Maharashtra, India - 440034

Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Nagpur, Maharashtra, India.

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