Terms and Conditions

Welcome to CrawlSight AI Pvt. Ltd. ("CrawlSight", "we", "our", or "us"). These Terms and Conditions govern your use of our website (www.crawlsight.com) and services including, but not limited to, custom web crawling, API data access, and data delivery solutions.

By using our website or services, you agree to these Terms and Conditions and our Privacy Policy.

1. Use of Services

You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations. You must not misuse or attempt to interfere with our systems or data.

2. Eligibility

Our services are intended for users aged 18 and above. By using the site, you represent that you are of legal age to form a binding contract.

3. Intellectual Property

All content, code, architecture, designs, and intellectual assets associated with CrawlSight AI Pvt. Ltd. are the property of CrawlSight AI Pvt. Ltd.. You may not replicate, redistribute, or reuse our materials without explicit written permission.

4. Payment & Billing

All prices are listed in USD unless stated otherwise. You agree to pay the listed fees for the services selected. Pricing is based on service complexity or API usage, as outlined on our Pricing page.

5. No Refund Policy

Due to the nature of our services (digital data access, APIs, and subscriptions), we do not offer refunds once the service is rendered or access is granted. Please review service details, request demos, or sample data before committing. If you believe you were charged in error, contact outreach@crawlsight.com. While we may review the request, refunds are not guaranteed.

6. Service Availability

We strive to maintain high availability of services but do not guarantee uninterrupted access. Scheduled maintenance or unforeseen circumstances may impact availability.

7. Data Usage and Compliance

You are solely responsible for ensuring your use of the data complies with applicable laws, copyright rules, and third-party website policies. CrawlSight AI Pvt. Ltd. assumes no liability for misuse of data once delivered.

8. Limitation of Liability

CrawlSight AI Pvt. Ltd. will not be liable for indirect, incidental, or consequential damages arising from your use or inability to use our services. Our total liability shall not exceed the amount paid by you for the service in question.

9. Privacy

We collect and process your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms.

10. Modifications to Terms

CrawlSight AI Pvt. Ltd. reserves the right to modify these Terms at any time. We will notify users of any significant changes. Continued use of the site and services constitutes acceptance of the revised Terms.

11. Termination

We may suspend or terminate access to our services for any user who violates these Terms or engages in unauthorized or harmful behaviour.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Nagpur, Maharashtra, India.

13. Contact Information

For any questions or concerns regarding these Terms, please contact:

Grievance Officer

Name: Harshada Thakre

Email: outreach@crawlsight.com

Address: PLOT NO. 85, MANDARKRUPA CO OP HSG AGENCY, LT, NARSALA, NAGPUR, Maharashtra, India - 440034

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